Last Updated: 11th of August 2025

Cadence Solutions (“we”, “our”, “us”) is an Australian-based digital marketing agency specializing in Social Media, Video, and Email marketing. While we are proudly based in Australia and comply with Australian privacy laws, we also work with international clients and handle their personal information in accordance with applicable privacy regulations.

We are committed to protecting your privacy and handling your personal information responsibly, in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We collect personal information to provide and improve our marketing services. This may include:

• Client Information: Names, email addresses, phone numbers, company details, billing information, and any information you provide when engaging our services.
• Marketing Data: Information related to marketing campaigns we manage on your behalf, including social media account details, email subscriber lists, video content metadata, and campaign performance data.
• Website Visitors: We may collect information automatically via cookies and analytics tools, such as IP addresses, browser type, pages visited, and referring URLs.

2. How We Use Your Information

Your personal information is used to:

• Deliver and manage Social Media, Video, and Email marketing campaigns.
• Communicate with you about your marketing projects and services.
• Create, manage, and post marketing content on your social channels as per our agreement.
• Send you newsletters, updates, or promotional communications (with your consent).
• Analyze and improve our marketing strategies and website performance.
• Comply with legal and regulatory requirements.

3. Ownership of Content and Payment Terms

All marketing content created by Cadence Solutions — including social media posts, videos, and email campaigns — remains our intellectual property until full payment has been received and the project is deemed complete. Upon receipt of full payment and project completion, ownership of the content transfers to you, the client.

If payment is not made within the agreed timeframe, Cadence Solutions reserves the right to remove or disable access to the content from any platforms we manage on your behalf until payment is received in full.

4. Disclosure of Your Information

We may share your information with:

• Third-party service providers who support campaign delivery (e.g., social media platforms, email service providers, analytics tools).
• Legal authorities if required by law.
• Other third parties with your explicit consent.

We do not sell or trade your personal data for marketing or any other purposes.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, absolute security cannot be guaranteed over the internet.

6. Access and Correction

You may request access to or correction of your personal information held by us at any time. Please contact us to make such requests.

7. Cookies and Tracking

Our website uses cookies and tracking technologies to enhance user experience and collect usage data. You can control or disable cookies through your browser settings.

8. Overseas Disclosure

Your information may be stored or processed by service providers located outside Australia (for example, email marketing platforms or cloud services). We will ensure these providers have adequate privacy protections in place.

9. Contact Us

For questions about this Privacy Policy, or to access or correct your personal information, contact: